Terms of cancellation

  • Cancellation of a transaction according to law up to 14 days from the date of payment - if a ticket was not purchased on the flight, it will be possible to receive the full amount back minus a cancellation fee.
  • Transaction cancellation fee - according to Law 5% or up to NIS 100 from the amount of the transaction - whichever is lower.
  • Transaction cancellation fee in B.A. - a cancellation fee will be charged according to the type of card it was paid for
  • After purchasing the flight ticket for the customer - cancellation of the deal will additionally require full payment for the ticket.
  • Canceling a deal up to two weeks before the departure date - 40% will be charged for the cost of the package.
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